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Warranty on Products
Any of our products which, under normal operating conditions, proves defective
in material or in workmanship within one (1) year from the date of shipment
by Transducer Techniques, will be repaired or replaced free of charge
provided that you obtain a return material authorization from Transducer
Techniques and send the defective product, transportation charges prepaid
with notice of the defect, and establish that the product has been properly
installed, maintained, and operated within the limits of rated and normal
usage. Replacement product will be shipped F.O.B. our plant. The terms
of this warranty do not extend to any product or part thereof which, under
normal usage, has an inherently shorter useful life than one year. The
replacement warranty detailed here is the Buyer's exclusive remedy, and
will satisfy all obligations of Transducer Techniques, whether based on
contract, negligence, or otherwise. Transducer Techniques is not responsible
for any incidental or consequential loss of damage which might result
from a failure of any Transducer Techniques, product. This express warranty
is made in lieu of any and all other warranties, expressed or implied,
including implied warranty of merchantability or fitness for particular
purpose. Any unauthorized disassembly or attempt to repair voids this
warranty.
Obtaining Service Under Warranty
Advance authorization is required prior to the return to Transducer Techniques.
Before returning the item(s) either write to the Repair Department
c/o
Transducer Techniques, 42480 Rio Nedo, Temecula, CA 92590, or call (951)
719-3965 with: 1) a part number; 2) a serial number for the defective
product; 3) a technical description of the defect; 4) a no-charge purchase
order number (so products can be returned to you correctly); and,
5) ship
to and bill to addresses. Shipment to Transducer Techniques shall be
at Buyer's expense and repaired, or replacement items will be shipped
F.O.B.
our plant in Temecula, CA. Non-verified problems or defects may be subject
to a $75 evaluation charge. Please return the original calibration
data
with unit.
Obtaining Non-Warranty Service
Advance authorization is required prior to the return to Transducer Techniques.
Before returning the items, either write to the Repair Department
c/o
Transducer Techniques, 42480 Rio Nedo, Temecula, CA 92590, or call (951)
719-3965 with: 1) a model number; 2) a serial number for the defective
product; 3) a technical description of the malfunction; 4) a purchase
order number to cover Transducer Techniques, repair cost; and, 5)
ship
to and bill to addresses. After the product is evaluated by Transducer
Techniques, we will contact you to provide the estimated repair costs
before proceeding. The minimum evaluation charge is $75. Shipment to
Transducer Techniques shall be at Buyer's expense and repaired items
will be shipped
to you F.O.B. our plant in Temecula, CA. Please return the original calibration
data with unit.
Repair Warranty
All repairs of Transducer Techniques, products are warranted for a period
of 90 days from the date of shipment. This warranty applies only to those
items which were found defective and repaired; it does not apply to products
in which no defect was found and returned as is, or merely recalibration.
Out of warranty product may not be capable of being returned to the exact
original specifications or dimensions.
Call For Applications Assistance (800)
344-3965
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