Limited Warranty on Products
Any of our products which, under normal operating conditions, proves defective in material or in workmanship within one (1) year from the date of shipment by Transducer Techniques, will be repaired or replaced free of charge provided that you obtain a return material authorization from Transducer Techniques and send the defective product, transportation charges prepaid with notice of the defect, and establish that the product has been properly installed, maintained, and operated within the limits of rated and normal usage. Replacement product will be shipped F.O.B. our plant. The terms of this warranty do not extend to any product or part thereof which, under normal usage, has an inherently shorter useful life than one year. The replacement warranty detailed here is the Buyer's exclusive remedy, and will satisfy all obligations of Transducer Techniques, whether based on contract, negligence, or otherwise. Transducer Techniques is not responsible for any incidental or consequential loss of damage which might result from a failure of any Transducer Techniques, product. This express warranty is made in lieu of any and all other warranties, expressed or implied, including implied warranty of merchantability or fitness for particular purpose. Any unauthorized disassembly or attempt to repair voids this warranty.
Obtaining Service Under Warranty
Advance authorization is required prior to the return to Transducer Techniques. Before returning the item(s) either write to the Repair Department c/o Transducer Techniques, 42480 Rio Nedo, Temecula, CA 92590, or call (951) 719-3965 with: 1) a part number; 2) a serial number for the defective product; 3) a technical description of the defect; 4) a no-charge purchase order number (so products can be returned to you correctly); and, 5) ship to and bill to addresses. Shipment to Transducer Techniques shall be at Buyer's expense and repaired, or replacement items will be shipped F.O.B. our plant in Temecula, CA. Non-verified problems or defects may be subject to a $75 evaluation charge. Please return the original calibration data with unit.
Obtaining Non-Warranty Service
Advance authorization is required prior to the return to Transducer Techniques. Before returning the items, either write to the Repair Department c/o Transducer Techniques, 42480 Rio Nedo, Temecula, CA 92590, or call (951) 719-3965 with: 1) a model number; 2) a serial number for the defective product; 3) a technical description of the malfunction; 4) a purchase order number to cover Transducer Techniques, repair cost; and, 5) ship to and bill to addresses. After the product is evaluated by Transducer Techniques, we will contact you to provide the estimated repair costs before proceeding. The minimum evaluation charge is $75. Shipment to Transducer Techniques shall be at Buyer's expense and repaired items will be shipped to you F.O.B. our plant in Temecula, CA. Please return the original calibration data with unit.
All repairs of Transducer Techniques, products are warranted for a period of 90 days from the date of shipment. This warranty applies only to those items which were found defective and repaired; it does not apply to products in which no defect was found and returned as is, or merely recalibration. Out of warranty product may not be capable of being returned to the exact original specifications or dimensions.
Call For Applications Assistance (800) 344-3965